Find answers to frequently asked questions

General FAQ's

Where do we start?

Everything begins with a conversation. You need to get to know us, and we need to get to know you and your requirements. For a more detailed overview of how we work, take a look at our 8-step process which you can find on our Design Renovate and Design Build web pages

Are you insured?

Absolutely.  Any legitimate contractor will carry a minimum of $2 million in general liability insurance and WSIB insurance on each employee to ensure that you are protected as the home owner.   Additionally, any legitimate contractor will only work with sub trades (electricians, plumbers etc.) who carry the same insurances.  It is NOT enough that only your contractor be insured.

Do you guarantee your work?

Absolutely.  We guarantee our work for two full years from the completion date.

General FAQ's

How do we stick to our budget?

The million dollar, (not literally), question. At the onset and indeed during the process it can be very easy to get caught up in the excitement of that dream kitchen or oasis bathroom.  What we recommend you do even before calling a contractor is to create two lists – a “need to have” and a “nice to have” list.  When it is time to make tough decisions it is much easier to go to the “nice to have” list and be comfortable in crossing things off as it helps take the emotionality out of the equation.

Where can I go to find...

Finding what you want and making material decisions can be a very daunting task.  Check out our Useful Links page for links to a host of manufacturers and suppliers.  This page will allow you to do some shopping in the comfort of your own home and can help to narrow down the choices to a select few.

How much does it cost to renovate a room?

This is a very common question and not one that anyone can answer directly without knowing the scope of your particular project.  Gone are the days where every project can be estimated based on a price per square foot. With the myriad of material and finish choices in the marketplace not to mention the very innovative and creative designs that customers are coming up with the range is limitless. The best approach is to meet with us to talk through the project and discuss a realistic budget based on the scope work to be completed.  This allows us to build a quote that ideally matches your vision with your budget.

How To Hire a Contractor

Whether renovating or building — turning your dream into reality is a big undertaking. Finding the right contractor is the first step on the path to success. Download the "How To Hire a Contractor" guide and learn how to find the right contractor for your project.